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Call 111 - When it is less urgent than 999
Useful Resources

Surgery Times


9.10am - 12.10pm

3.00 - 6.30pm


8.00am - 12 noon

3.00 - 6.30pm


9.10am - 12.10pm

3.00 - 6.30pm


9.30am - 12.30pm

3.00 - 6.30pm


8.00am - 12 noon

3.00 - 6.30pm

Out Of Hours

Evening and Weekend clinics are now available at Emberbrook Centre, Thames Ditton, KT7 0EB.  Mon to Fri 6.30 pm to 8 pm. Weekends and Bank Holidays 8.30am to 12 pm. Call Thorkhill Surgery to book an appointment, or call 020 8939 3750 during the clinic times above.

If you need to speak to a doctor or nurse outside of surgery hours, health advice is available from Surrey's NHS 111 service. The service runs from 6.30pm weekdays until 8.00am the following morning and all day during weekends and bank holidays. If you have an urgent medical problem which cannot wait until the surgery re-opens, you can contact NHS 111 by dialling either from your mobile or landline. NHS 111 is free to call from both mobiles and landlines.

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straight away to a local service that can help you best. That could be an A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre (see below), a community nurse, an emergency dentist or a late-opening chemist. Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

East Elmbridge Improved Access Service

Did you know that all practices in East Elmbridge provide an improved access service by working together at the Emberbrook Centre in Thames Ditton.

To access appointments or the new Livi App, where you can book to see a GP using your mobile phone or tablet, simply call in at reception during normal business hours or call - 020 8939 3750 between 6.30 and 8pm.

See below for our opening times.

  Face to Face Appointments Livi
Monday 6.30-9.30pm 6pm – 10pm
Tuesday 6.30-9.30pm 6pm – 10pm
Wednesday 6.30-9.30pm 6pm – 10pm
Thursday 6.30-9.30pm 6pm – 10pm
Friday 6.30-9.30pm 6pm – 10pm
Saturday 8am-12pm 8am – 4pm
Sunday 8am-12pm 8am – 4pm
Bank Holidays 8am-12pm 8am – 4pm

NHS Walk-In Centres

These are excellent facilities where on-the-spot medical assistance is provided by health care professionals. There are two such facilities in this area:

Teddington Walk-in Centre, within the Memorial Hospital on Hampton Road, TW11 0JL, which is open on weekdays between 8.00am - 10.00pm and during weekends/bank holidays between 8.00am - 9.00pm. Telephone: 020 8714 4004.

Weybridge Walk-in Centre, on 22 Church Street, KT13 8DY, which is open on weekdays between 7.00am - 7.30pm and during weekends/bank holidays between 9.00am - 3.00pm. Telephone: 01932 826013

Surbiton Health Centre Walk-in Centre, on Ewell Road, Surbiton, KT6 6EZ, which is open on weekends between 8.00am - 8.00pm. Telephone: 020 3841 9942.

The nearest 24 hour Accident & Emergency hospital is Kingston Hospital, located at Galsworthy Road, Kingston upon Thames, Surrey KT2 7QB. For more information visit

Acute Emergencies

Remember: always call 999 in a critical or life-threatening situation, for example if someone loses consciousness, is in confused state, has severe chest pain, breathing difficulties or profuse bleeding that can't be stopped. If you or someone else is having a heart attack or stroke call 999 immediately - every second counts with these conditions.

Mind - England Your Neighbourhood Professionals. Just a Click Away!
Mind - England Your Neighbourhood Professionals. Just a Click Away!